Our Services

The Sexton Group has made over 100 million calls and 500 million texts connecting campaigns and causes to the people who matter most, where they are most likely to engage—their phones. Our services range from peer-to-peer texting to live calls to tele-townhalls and everything in between; regardless of how you want to communicate, we have a way to reach your audience’s phone.

LIVE CALLING

With The Sexton Group, your voters or members get to speak with a real person calling on behalf of your campaign or organization that seamlessly blends with your existing operations. We have exclusive agreements with 22 call centers nationally with over 3,000 dialing stations and can deliver in excess of 2 million live calls per day.

The Sexton Group can implement live programs at a moment’s notice. We are available 24/7 to meet your needs. We also offer off-site monitoring of our live calling programs so you can listen to our callers.

  • Electoral (Political) Campaigns

  • Grassroots Advocacy

  • Member/Constituent Services

Innovative Reporting

All of our clients receive a customized report of their calls and can view and share reports and download data. Reports are run overnight on a daily basis.

Extensive Live Call Capacity

TSG has exclusive agreements with 22 call centers nationally with over 3,000 dialing stations. We can deliver in excess of 3 million live calls per day, and our retention rate for call center staff is one of the highest in the industry.

Language And Accent Variations

TSG offers multilingual call centers with the ability to translate scripts. We also offer callers in Vietnamese, Hindi and Farsi. The centers are strategically located, to deliver calls in appropriate regional accents and dialects, including both Castilian and Latino Spanish dialects.

Identify what motivates your voter to create the perfect strategy.

Find out what issues are important to any one voter – and most importantly if they support your campaign.  The Sexton Group will track exactly how many calls have been made and give you feedback that can help you discern which voters need to be reached again.

Move the needle and win more votes.

Calls featuring a well-written advocacy message that specifically asks potential voters for a commitment to your candidate have proven effective in motivating undecided voters as well as those who are not regular voters.

Make sure your ballots make it in and build VBM confidence.

In states with Vote By Mail (VBM),  our callers confirm the voter has actually received the ballot in the mail and make sure they plan to fill it out and return it. Similarly, we want to work closely with the staff on the ground to remove voters who have returned their ballots, to avoid duplicating our efforts.

Motivate your early voters so your final push is well-targeted.

Get your supporters to the polls early. Early voting telephone voter contact programs run similar to election day programs, encouraging your supporters to get to the polls. However, with early voting calls we can add a Voter ID component, followed by persuasion to undecided voters. When supporters are identified, we provide information on early voting locations, hours and days they can early vote.

Whether you’re a political campaign or a supporting association, get your people to the polls.

Identifying your voters is only one step, you need to get them to the polls. Our live call operators and our extensive political experience means that our GOTV efforts and results are unequaled. TSG uses political experience, state-of-the-art technology and accent matching to turn your voters out on election day.   

Build engagement and ensure that every event is successful and well-attended.

Invite voters, members, or constituents to rallies, voter mobilization efforts, fundraisers, or association or community gatherings.

Read the pulse of your community quickly and efficiently.

Having an ongoing and up-to-date read on your base will keep your audience activated and engaged. Give your audience an opportunity to have their voices heard and get real-time feedback from your constituents or members. 

PEER-2-PEER TEXTING

The Sexton Group offers much more than your typical texts. We offer your campaign the ability to provide real time communications to your voters, your members, or your constituents in the place they look at the most—their phone. TSG has the largest peer-to-peer text messaging platform in the industry, making it even easier to get your content into the hands of your audience.

The Sexton Group can implement text programs at a moment’s notice. We are available 24/7 to meet your needs.

  • Electoral (Political) Campaigns

  • Grassroots Advocacy

  • Member/Constituent Services

  • Volunteer / Member Tools

Up To 12 Million Texts A Day

The Sexton Group has the largest Peer-to-Peer Text Messaging Platform in the Industry. With our capacity, we can send out 12,000,000 peer-to-peer texts in a single day.  Text messages have a 98% open rate and on average a person responds within 90 seconds.

More Than Just Words

TSG offers more than traditional SMS messages. We can deliver graphic texts, such as digital palm cards, videos that are smartphone ready, or Text 2 Call programs to move people straight to action. Texting is simple, effective, and affordable, but we offer more than just character counts.

Customized Reports

All of our clients receive a customized report of their texts and have their own online dashboard to view and share reports and download data.  Reports are run overnight on a daily basis.

Connect with your base quickly and easily.

These are just your standard text messages. SMS is incredibly versatile and get your message quickly out to your audience. You can reach out to voters with persuasion messages, polling information, or invites to events. You send links for folks to sign petitions or donate to your cause.

Make your text message stand out visually

MMS texting allows you to send an image, audio, graphic or .GIF with your message. TSG has used graphic messaging in numerous key races with great success. We have sent digital palm cards, sample ballots and motivating graphics to spark engagement. We can help you send digital mail pieces directly to voters hands.

Why just text when you can use video?

We format our videos to be optimized for smart phones, and we know from experience that videos move voters and captivate audiences. Candidate endorsements, messages from leaders, and direct constituent communications are all elevated with a simple text video.

Reach elected officials

Using patch through texts allows you to connect your members or voters to their elected representatives on issues that matter the most. Get great conversions out of your messaging strategy by connecting your audience with the decision makers.

Create authentic conversations with your audience

Live Text offers person-to-person texting, creating a realness to your messaging program that is unparalleled. Our team members can reply to responses in real time with pre-written dialogue, share links, push additional information, launch calls for action, or confirm event attendance. This is available across all TSG texting services.

ROBO CALLS / IVR

When you need to get your voice out quickly to a large audience, The Sexton Group provides automated / robo-call services. In addition to standard robo calling, we also offer Integrated Voice Response (IVR) calling. IVRs can be used to set up a brief survey to get quick feedback or RSVPs from voters, constituents or members. TSG’s cOS also incorporated text to speech in every language and 40+ dialects. Whether it’s an invite to attend a rally or a GOTV reminder with dynamic polling information, TSG has got you covered with out ability to delivery 4+ million robo-calls per day.

  • Electoral (Political) Campaigns

  • Grassroots Advocacy

  • Member/Constituent Services

The Voice You Need For Your Message

From your candidate, to your Union leadership, to former Presidents of the United States, the right voice will move your message in the right direction. Our team can also record your message, with a focus on regional dialects and accents.

Customized Reports

All of our clients receive a customized report of their automated calls and link to download data. Reports are run overnight on a daily basis.

Make sure your ballots make it in and build VBM confidence.

We can help you send quick reminder messages to voters who have unreturned ballots. We can include deadlines and detailed instructions on how to get their ballot back correctly.

Whether you’re a political campaign or a supporting association, get your people to the polls.

Automated calls can help you with all types of GOTV. For example, we can help you can send messages from candidates, local celebrities and opinion leaders encouraging people to vote.

When you get a big endorsement, you want to make sure everyone knows! You can have your endorser deliver their message in their own voice directly into voters homes.

Build engagement and ensure that every event is successful and well-attended.

Invite voters, members, or constituents to rallies, voter mobilization efforts, fundraisers, or association or community gatherings. Attendees can also RSVP with a simple push of a button. Automated phone invitations are quicker and more convenient than traditional event invitations.

Read the pulse of your community quickly and efficiently.

With the push of a button, you can get an up to date read on your audience. Give your audience an opportunity to have their voices heard and get real-time feedback from your constituents or members. Help everyone have their voices heard and get real time feedback.

VOLUNTEER / MEMBER TOOLS

The Sexton Group’s cOS also is able to offer campaigns, unions and others with capacity, the ability for their volunteers or members to call and / or text directly. Bring the the industries most powerful dialer and texting platform directly into your campaign or organization.

Contact TSG today for a demonstration of how you can utilize cOS in-house and supercharge your volunteer or member outreach programs today!

  • Electoral (Political) Campaigns

  • Grassroots Advocacy

  • Member/Constituent Services

  • Volunteer / Member Tools

Greatest Scalability In The Industry

Because TSG’s cOS was built for and on AWS Lambda, it is capable of nearly infinite scalability – so you can put those worries about your communication outreach platform crashing when you need it the most or when it’s under the highest stress. TSG’s cOS is able to handle thousands of individual campaigns and millions of calls or texts per campaign.

User Friendliness

Whether your volunteers are using the speed or conversation functionality of TSG’s cOS, they’ll quickly be able to start dialing or texting your target universe. They’ll be able to see the history of each conversation as it’ll appear just as it would if it were on their phones and seamlessly continue.

Monitoring And Reporting

Your TSG cOS dashboard is available to you 24/7 so you’ll be able to monitor your volunteer or member activity at any time, from any place. Whether you’re a Campaign Manager, Field Director, Volunteer Coordinator, Labor Organizer or other, you’ll be able to login to TSG’s cOS from your computer, tablet or smart-phone to see your teams progress or an individuals actions in real-time. TSG cOS is able to customize your reports so you have the information you need to plan your crowd building, GOTV or other activity.

PATCH-THRU CALLS

Patch-through call advocacy should be part of any organization’s grassroots strategy. Studies have shown a well-executed patch through program is the best way for constituents  to engage with legislators.

Patch Through phone campaigns at the state and local level  are really effective when the constituencies are smaller and the person-to-person interaction is more likely to make a bigger impact. A patch through phone campaign can really have an effect in a local or state legislators office — whether your supporter base is large or small.

Your members and supporters can connect with legislators on a more personal level and make their voice heard. Our cOS platform allows clients to track analytics for constituent calls and set up other communications in the future.

  • Electoral (Political) Campaigns

  • Grassroots Advocacy

  • Member/Constituent Services

Connecting community voices to decision makers

We help you connected the voices of your community to the people making polices that affect their lives. You can connect personal stories to elected leaders to help advance your goals.

Empowering Constituent Voices No Matter the Office

Patch Thrus can help you organize at every level of government. From city ordinances to federal legislation, your interest group can make the difference.

Customized Reports

All of our clients receive a customized report of their patch project. This includes an overview of the project as well as a target by target breakdown. Reports are run overnight on a daily basis.

TELE-TOWN HALLS

Tele-Town Halls (TTH) give you the opportunity to connect directly with your audience. TTH make it as easy as answering the phone to join the conversation. We help elected officials connect directly and hear from constituents, or organizations meet with busy members and conduct routine business.

We give you secure options to control the invite list, agenda, screen the questions and conduct interactive polls during the call.

How it Works

Before your meeting, TSG’s phone system will invite your participants via a recorded pre-call invite or via Facebook. On the day of the call, TSG will again call your list of phone numbers and give your audience a pre-recorded greeting inviting them to join the call. All participants need to do is stay on the line and they are automatically added to the meeting.

Once they join the call, they are able to join the queue to ask the speaker live (or screened) questions and respond to your pre-determined survey questions using their phones.

After your town hall meeting, The Sexton Group will provide you with their analysis via a post town hall conference call with your team. TSG will also send you a detailed report and a digital recording of the meeting.